To order tickets & gift certificates:
1. Order by phone: 250.754.8550
2. In person: The Port Theatre at 125 Front Street
3. Online: available 24/7
4. Click here to buy Gift Certificates online
Ticket Centre Regular Hours
Monday to Friday: 11 am to 5:30 pm
Saturdays: 12 pm to 5 pm
(Closed Saturdays in July & August)
The Ticket Centre is also open 2 hours prior to all ticketed events
Ticket Order fees apply to all tickets sold at The Port Theatre:
$2.50 per ticket for all orders made via the phone, in person or online
Port Theatre Seating Chart - Click to zoom
Ticket Centre & Theatre Policies
There are no refunds or exchanges.
Out of consideration for other members of the audience and performers please observe the following:
Children: Babes in arms are not permitted in the theatre for adult performances.
Latecomers: Latecomers will be seated at the discretion of the House Management during appropriate breaks in the program.
Recordings: The use of cameras and recording devices during a live performance is strictly prohibited.
Smoking: Smoking is not permitted.
Cell phones: Please turn off your cell phones before you enter the theatre.
Chemical Sensitivity Policy: We share the air! Go scent free.
The Port Theatre Society is committed to protecting the privacy of our donors, members and patrons and we abide by current Provincial legislation.
The Port Theatre Society is committed to respecting the personal information of all the theatre's patrons, members, volunteers, staff, board of directors, web-users and other stakeholders. In order to protect the privacy of our patrons, members and supporters, the theatre has the following policies:
Defining Personal Information
Personal information is any information that can be used to distinguish, identify or contact a specific individual. It can include an individual's opinions or beliefs, as well as facts about, or related to, the individual. Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.
Collection of Information
The theatre collects personal information (such as address or ticket history) only from ticket-buyers, members, donors and others who have actively shown or are likely to show an interest in the organization. Individuals will be informed about the purposes for which their information will be used. Composite tallies of our website pages view search terms, and other traffic information useful for improving the design and content of our site. This composite information does not identify individual website users.
Storage of Information
Personal information is stored in our database(s) and in hard copy files. Only authorized theatre personnel have access to this information. Personal information that is no longer required to fulfill the stated purpose will be destroyed or made anonymous.Use of InformationThe theatre uses personal information to better serve our patrons and expand our community. Primarily, this includes: mailings (by post or electronic) and phone calls to provide information about tickets, memberships and donations; to thank supporters and issue tax receipts; to invite members and supporters to special events; to sell subscriptions, tickets and solicit donations and for Membership renewal notices.
Storage of Information (continued)
The Port Theatre Society is committed to using personal information in a respectful and useful way. Patrons, members and supporters will receive information that we believe will be in their interest. The theatre will also commit itself to making sure patrons, members and donors do not receive more than a reasonable number of letters or phone calls.
If an individual requests that their personal information not be used for one of these purposes as noted above, or for any other purpose, that request will be honoured and the individual's account will be updated accordingly.
Disclosure of Information
The theatre never discloses the personal information of subscribers or donors to any third party. We collect email addresses on behalf our our rental clients (promoters and community organizations) to send notices of their upcoming events.
Questions or comments regarding this policy, or the administration of the Privacy Act at The Port Theatre may be directed to: Dee McCuaig, Privacy Officer
1.250.754.4555 ext 302 firstname.lastname@example.org