Port Theatre Safety Protocols


The Port Theatre Society is pleased to provide a safe experience for everyone.

Everyone is welcome!

What to expect at our theatre:

  • Masks are optional for patrons, staff, and volunteers.
  • 1 hour before showtime – you may enter our main doors into the lobby from the street or parkade. Please have your ticket ready to be scanned.
  • 30 minutes before showtime – you may enter our theatre house doors and find your seat. Our ushers will be happy to assist you.
  • If you’re feeling unwell, please do not attend. Please contact our Ticket Centre prior to your scheduled performance for assistance. 250-754-8550 | tickets@porttheatre.com

Your health and safety are important to us. Enjoy the show!

Page updated: April 5, 2023

Theatre Policies

If you’re unwell, please do not attend

If you or anyone from your party feels unwell before the performance, please do not attend. Please contact the Port Theatre Ticket Centre at 250-754-8550:
Monday to Friday 11am to 4pm, Saturday 12 to 5pm, and always open 2  hrs. before a ticketed showtime,
or by e-mail at tickets@porttheatre.com for options regarding tickets.


Babes-in-arms are not permitted for adult performances. Please check with the Ticket Centre regarding specific event restrictions.


At a suitable break in the performance, latecomers will be escorted to available seats in the back of the concert hall.

Electronic Devices

As a courtesy to performers and your fellow patrons, please turn off cellular phones and personal entertainment devices. The use of any type of audio or visual recording is strictly prohibited.

Chemical Sensitivity

Some patrons have serious allergies to strong fragrances, forcing them to leave the theatre. In consideration for those seated around you, please refrain from wearing perfume, aftershave or other scented products.