Port Theatre Safety Protocols


The Port Theatre Society is pleased to provide a safe experience for everyone.

Your health and safety are important to us!  Thank you for your patience as we continue to update this page with the newest information.

Important UPDATES!

According to the newest provincial health order, the Port Theatre will be at 50% capacity until February 16, 2022. 

  • Upon entry, all patrons (ages 12 & older) are required to show their ID and vaccine passports. Please arrive early to avoid lineups as it takes time to scan everyone’s passports and tickets.
  • You must wear a mask (ages 5 & older) at all times inside the building, even when seated inside the theatre.
  • Hand sanitizer is available for your convenience.
  • Please avoid congregating in the lobby or theatre aisles.
  • The main entry doors into the lobby will open 1 hour before showtime. The parkade door will also open 1 hour before showtime. Please arrive early to avoid lineups as it takes time to scan everyone’s passports and tickets.
  • If you need assistance with your tickets, please contact the Ticket Centre (250-754-8550 or email tickets@porttheatre.com).
  • There will be no concession available.
  • There is no coat check so please bring any personal items with you into the theatre.

Feeling unwell?

If you, or anyone from your party, feels unwell before the performance please do not attend. Please contact our Ticket Centre for assistance.

Communicable Disease Plan

If you’d like to read The Port Theatre Society’s communicable disease plan, it’s available here.

Theatre Policies

If you’re unwell, please do not attend

If you or anyone from your party feels unwell before the performance, please do not attend. Please contact the Port Theatre Ticket Centre at 250-754-8550 Monday to Friday (11am to 3pm) or by e-mail at tickets@porttheatre.com for options regarding tickets.


Babes-in-arms are not permitted for adult performances. Please check with the Ticket Centre regarding specific event restrictions.


At a suitable break in the performance, latecomers will be escorted to available seats in the back of the concert hall.

Electronic Devices

As a courtesy to performers and your fellow patrons, please turn off cellular phones and personal entertainment devices. The use of any type of audio or visual recording is strictly prohibited.

Chemical Sensitivity

Some patrons have serious allergies to strong fragrances, forcing them to leave the theatre. In consideration for those seated around you, please refrain from wearing perfume, aftershave or other scented products.